1 reviews | Active since Jan 2012
FNB SAMRT DEVICES CALL CENTRE IS TERRIBLE!!!!!
Why is it that every single time I have to interact with FNB I get given the run around. I wanted to add an ADDITIONAL smart Device and I was told I must visit a Branch, then I get transferred to someone Else and I’m told they don’t do smart Devices for non South Africans.. Clearly FNB Hates non South Africans and I am about to move my account elsewhere. I can not continue to allow such terrible treatment from FNB as a whole!!!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Private Clients and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)