FNB Same Complaint Different Day

<p>This is now my second hellopeter complaint. FNB double charged me on my revolving loan. My installment is R1383.28 per month. An amount of R1440.28 was debited on the 5th October - which is the installment and the R57.00 fee - - although my contract with FNB regarding the loan states that my installment would always be R1383.28 - contract fail.</p> <p>But ANOTHER R57.00 wsa debited as Admin fee on the 5th Oct. So in essence i then paid 2 x R57 admin fees for one month?!</p> <p>I have complained and I received an email from Jacqueline Bela that this is correct? How is double charging me on fees 1) correct and 2) FNB changing the terms of the loan contract legal?</p> <p> </p> <p> </p>