1 reviews | Active since Nov 2012
FNB said they'd close my share builder but hasn't
<p>I have asked one of the people in your call centre (a few weeks ago) to close my FNB share builder account. Yet it remains open. I received an email saying it would be taken care of exactly stipulating that it would be closed pending the sale of the last few shares, this has NOT happened. Please close my share builder account!!!</p>
Good day Blotind,
Please accept our sincerest apology for the delay with your request. Your details were escalated to Premier banking who will be in contact with you and provide you with detailed Feedback.
Thank you for allowing us the opportunity to assist you with your request.
The reference for your complaint is 980695
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Good day Blotind,
Please accept our sincerest apology for the delay with your request. Your details were escalated to Premier banking who will be in contact with you and provide you with detailed Feedback.
Thank you for allowing us the opportunity to assist you with your request.
The reference for your complaint is 980695
Kind regards
Complaints Resolution
Melinda Duvenhage
Email address: **********
Tel number: ********** (option one)
Still has not been resolved.. Pathetic service levels.. It's such a simple request. Has FNB completely lost the plot?
Still has not been resolved.. Pathetic service levels.. It's such a simple request. Has FNB completely lost the plot?