FNB SABIE - Efficient & Friendly Service Depends On Colour Of Your Skin

Once again the efficiency of service depends on colour of your skin. I have complained before about FNB Sabie being ****** so possibly I am now "targeted". Went to FNB Sabie 10 mins AFTER load shedding. There was no teller. I enquired and was told she is "busy". I waited and after a while enquired again with same answer. After a while more I lifted roller blind at enquiry counter (This counter is always closed with blinds pulled down) and there the teller is having breakfast!!!. The bank was closed for 2 hours during load shedding WHY CAN SHE NOT HAVE BREAKFAST WHEN BANK IS CLOSED??? She was not wearing her name badge so I asked her for her name. At first she refused to give it to me (Name badge lying on counter). After a few more requests she eventually told me her name is Makungu. Whether this is her name I don't know. There is a serious problem at this branch with ******. I have spoken to other FNB Sabie clients and they tell me similar stories. Complaining appears to aggravate the situation.