JR
James R
1 reviews | Active since Jan 2013
21 Mar 2021, 20:21
FNB *****s small business.
After opening a business account with FNB I submitted all my documents for FICA, I recieved my card and told that I need to deposit money into it and it will be open and active. I continued to add money into the account, but when I tried to use the card for a transaction I could not. I went into a branch and sat for an hour while they tried to work out was was wrong. After promising me everything will work in 1-3 business days. After 16 more calls, and promises of escalation, the account is still on hold. This has been the worst experience and I recommend using any other bank than FNB.
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Replies (1)JR
James R's updateReviewer Update
23 Mar 2021, 08:36Of course I assume you escalated and sent an email, just like every other department.
JR
James R's update23 Mar 2021, 08:36
Reviewer Update
Of course I assume you escalated and sent an email, just like every other department.
