MB
Magda B

1 reviews | Active since May 2012

15 Jun 2017, 12:54

FNB'S SERVICE SUCKS

<p>I LOGGED A COMPLAINT ON HELLO PETER REGARDING MY FNB CONNECT SIM CARD ON MON 12JUN17. GUESS WHAT, UNTIL TODAY, NOBODY CONTACTED ME!!!! I SUPPOSE THIS WAS TO BE EXPECTED.</p> <p> </p> <p>SO, LET ME DO THIS. SHOULD I NOT RECEIVE A CALL TODAY AND GET MY QUERY RESOLVED TODAY, I WILL GO TO A FNB BRANCH ON SATURDAY. I WILL STAY IN THAT BRANCH UNTIL MY QUERY IS RESOLVED. I DO NOT CARE UNTIL WHAT TIME THAT MAY BE.</p> <p> </p> <p>I'M SICK AND TIRED OF FNB NOT GIVING SERVICE AT ALL. YOU CAN'T COMPLAINT ABOUT THE SERVICE, COZ THERE IS NONE.</p> <p> </p> <p>I WILL ALSO CHANGE MY ACCOUNT, AND FNB WILL SEE HOW THEY GET THE MONEY FOR MY OVERDRAFT, CELLPHONES AND LOANS, AS I WILL IGNORE THEIR CALLS, THE WAY THEY ARE IGNORING MY PROBLEM.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2017, 13:21
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)