FNB's pathetic service

<p>I am a member of FNB and in October 2016 when I tried to withdraw I could not because my funds were frozen, I went into a branch and was advised that my account was involve in a **** activity in May 2016 where a huge amount of money was deposited into my account and that there is a case opened against my account.</p> <p>The bank refuses to give me any information as to how much was deposited and when or where it was deposited, I have never received any money into my account accept my salary. From May I did not have a problem with my account I have been using it until October, the bank never notified me of what happened they just froze my account without my knowledge.</p> <p>I have been dealing with the FNB ***** department from the 04th November 2016 (ref RX ********** 637) and they have not provided me with a way forward to date, I also lodged a complaint with FNB customer complaints (ref ********** ) I have nothing from the bank apart from these reference numbers.</p> <p>On the 15th November 2016 my salary was deposited into this account and I cannot access any funds from account, I am stranded with no money, I have a family, children to look after I don’t know how the bank expects me to live as they are holding my funds, my daughter cannot write her exams because tuition is not paid I demand a response from the bank I cannot wait for 20 days as this is a matter of life and death my daughters future depends on this, all I ask for is my salary to be released.</p>