FNB's new way of making money off ofit's customers

Just over two weeks ago, I went to an ATM in 4 Merchant Place, Cnr Rivonia Road, and Fredman Drive, Sandton. I was to withdraw R300 from ewallet...I had punched in all the info i.e. cell no. ewallet PIN and the amount when the ATM went out of service. I waited to see if the money(R300) would be available after it came back on but no. It was after hours so I waited until the following day, went into the branch, was made to complete sort of like an incident report and promised feed back in 48 hours. Haven't heard anything since.<br> <br> Because it was only 3000 cents, I was willing to let it go. It was when I heard that a friend had the same thing happen to him that it occurred to me that perhaps this was a new FNB way of making money off us. His was also an insignificant amount...same M O<br> <br> I bank with FNB and contemplating switching to a less dishonest bank.<br> <br> The failure of for the consultant to get back to me (period) or in 48 hours speaks to the level of service.<br> <br> FNB used to be a great bank...until(one of the things) they promised airport slow lounge access to platinum cheque card holders like yours truly...but failed to deliver.