FNB *****s my money through bank charges due to *****ulent transactions

Disappointed in FNB. I had *****ulent charges taken off my account from Apple.com and it made my bank account go into the negative which should be impossible as I do not have an overdraft facility and the fact that FNB allowed my account to go into the negative is completely unacceptable. I do not have an overdraft facility. Then to add to this, FNB then whacks me with bank charges for every single transaction that was deducted due to *****, plus R735 for having a negative bank balance. Completely unacceptable.

I have disputed these charges twice now with no refund from FNB and filled out the necessary form with supporting evidence, to no avail. I do not recommend FNB to anyone and am looking at moving banks due to this. I have almost R850 in bank charges deducted from my account due to FNBs fault, yet the *****ulent charges were refunded. Come on FNB and come to the party and refund me the bank charges.

The *****ulent wasn’t my fault and my account should never have gone into the negative. FNB needs to come to the party.