1 reviews | Active since Jan 2017

13 Jan 2017, 09:01

FNB's ebucks ****

<p>I have been using FNB for years, last year I complained baout not being credited with my ebucks as I used to in previous years. The complaint has been tossed from person to the next for 6 months now. I so fed up with this bank, I am exploring Capitec very seriously. IT is NOT the best technology bank anywhere! The whole, 'how can we help you' is such a hollow cam***n in my books. IF you have not opened a bank account, don't even think of using FNB.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jan 2017, 09:36
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)