RP
Raine P
1 reviews | Active since Mar 2023
21 Apr 2023, 13:04
FNB *****s customers money.
I have been unable to access any of my FNB accounts due to a "technical error". When you chat with their customer service, they just keep on redirecting you and never answer the question or fix the problem. I have not had access to my accounts for over 3 days.
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Raine P's updateReviewer Update
28 Apr 2023, 13:13I submitted the document Monday morning. I then got confirmation this morning that the issue has been resolved. I tried to transfer funds and I am still unable with the exact same issue. I relie on that email that the issue has not been resolved and I cannot transfer funds. They then rep**** with the following:
"
"
Good day
Thank you for your email.
We note the team have emailed you the below please confirm if email was received and if these documents were submitted to the team."
This is the worst service I have resieved as a FMB client of 3 years. Please sort his out asap, or I will have to move to a bank that actually values their clients.
This is the worst service I have resieved as a FMB client of 3 years. Please sort his out asap, or I will have to move to a bank that actually values their clients.
RP
Raine P's update28 Apr 2023, 13:13
Reviewer Update
I submitted the document Monday morning. I then got confirmation this morning that the issue has been resolved. I tried to transfer funds and I am still unable with the exact same issue. I relie on that email that the issue has not been resolved and I cannot transfer funds. They then rep**** with the following:
"
"
Good day
Thank you for your email.
We note the team have emailed you the below please confirm if email was received and if these documents were submitted to the team."
This is the worst service I have resieved as a FMB client of 3 years. Please sort his out asap, or I will have to move to a bank that actually values their clients.
This is the worst service I have resieved as a FMB client of 3 years. Please sort his out asap, or I will have to move to a bank that actually values their clients.