FNB'S BAD SERVICE (CASE ID: *** - DISPUTE FOR R 1,500.00)

<p>Good day </p> <p>My name is Havashen Naidoo. I have experienced bad service from FNB. On the 26th of of January 2016, I was withdrawing money from a standard Bank atm using my FNB card in Pinetown. The amount of R1500 had came out of my account but I never got the cash. I immediately went to the branch the next day in umkomaas. The funds were revered back to be on the 6th of February. On the 9th of March these funds were taken out again from me. And ever since I've been to the branch in umkomaas about 7 time regarding the same issue. The branch has Tried to help me in all occasions they have filled the dispute forms many times and also tried speaking to ppl from the credit card department. I think this is utterly unfair towards me cause I have to keep taking of from work to go to the bank regarding this issue and it still does does not get resloved. I have waisted alot of airtime calling in and still I don't get help, also I have sent emails which I do not even get feed back on. I have lost all trust in what I thought was a good bank. FNB might lose a valuable customer.</p>