1 reviews | Active since Jun 2017
FNB RUTHLESS
<p>I have a device from FNB which i owe on. I have been unemployed and told the consultants when they called that when I get a job I will make arrangements. I am currently freelancing. I re-opend the FNB account and my first salary went in the 26 June. Yesterday i purched for R138 at Engen and was left with R4002. By the time I got home i was left with R2300. I went to the bank this morning fearing its a **** or my card was cloned and the supervisor advised that FNB Smartphone device department debited R1000 from my account. She called them where I spoke to Julie Tshaotsane stating that they could have called and made arrangements she advised that they cannot reverse. I asked for the manager Mrs Naik which was obviously to busy to speak to a client. I requested my money to be reversed and Julie told me that they cant and i had to make arrangements when they called I repeatedly asked her how do I make arrangements when i am unemployed. She then advised that the manager will contact me during the course of the day which is not much helpful. I need my money please.</p> <p>FNB BANK</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Dear Daffnie,
I am most greatful for your prompt response however, my money needs to reflect before end of business day today please as it is to buy my monthly groceries. I have no problem making payment arrangements for the smart device. They received my details when i initially opend the FNB account and could have called to arrange with me.
Awating your feed back.
Dear Daffnie,
I am most greatful for your prompt response however, my money needs to reflect before end of business day today please as it is to buy my monthly groceries. I have no problem making payment arrangements for the smart device. They received my details when i initially opend the FNB account and could have called to arrange with me.
Awating your feed back.
I received a call from Sonia from the LEGAL DEPARTMENT advising that I can not get my funds due to the fact that I had to call FNB starting June which I do not have a problem with but when they saw that i rejoined they could have called to make arrangements. She then told me that they could take my whole salary. WHAT IS THIS? HOW CAN WE HELP YOU DOES NOT APPLY TO FNB WHEN TAKING CHUCK AMOUNTS OF YOUR SALARY. I need my fund and a consultant telling me that the reason why i can not get my funds because i did not make arrangements as this is the first month that I started working is ********* and non sensicle. Please advise what can be done.
I received a call from Sonia from the LEGAL DEPARTMENT advising that I can not get my funds due to the fact that I had to call FNB starting June which I do not have a problem with but when they saw that i rejoined they could have called to make arrangements. She then told me that they could take my whole salary. WHAT IS THIS? HOW CAN WE HELP YOU DOES NOT APPLY TO FNB WHEN TAKING CHUCK AMOUNTS OF YOUR SALARY. I need my fund and a consultant telling me that the reason why i can not get my funds because i did not make arrangements as this is the first month that I started working is ********* and non sensicle. Please advise what can be done.