DA
Darren A
1 reviews | Active since Apr 2019
03 Oct 2019, 09:49
FNB Run around
FNB is making my life difficult.
I've got a bond with FNB and i have life insurance with Iwyze. I would like to change my life insurance to Discovery but FNB keeps on giving me the run around.I was told i 1st need to get a quote from Discovery which i got and sent to them but now it seems like FNB doesn't want to help me .
So after FNB approved the quote from Discovery a lady by the name of Annette Claassen gave me her incorrect email address i dont know who i need to submit my claim to .
Please assist
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Oct 2019, 11:30Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 Oct 2019, 11:30
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***