FNB ruining my "once in a lifetime" trip

<p>Been trying to book my flight to America, already done my VISA and all - now I get calls from the airline that my transaction got declined. This due to my FNB online secure not being activated at the time of creating my account. Now I corrected that - yet FNB did not inform me the transactions failed (the had never activitated my SMS alerts).</p> <p>Now i am trying again and still cant book my ticket. Each time I try an book the transactions fails because there is some conversion issue from Dollars to Rands. However, what this issue is i can't tell you because all FNB was good for today was transfering me from Forex to Card to Transactional to Online Banking and back again - Being transfered 10 times because no one is compenant or willing to help me is poor service.</p> <p>Fix your act and get somone to help me ASAP or I might need to start looking forward and switch to a place that migh make things happen.</p>