Fnb ruined my kids Christmas!!

Terrible service!! On the 28th of November I received a sms stating that my delivery will be delivered on or before the 29th of November. The 29th I received another sms stating that Digital Planet will deliver on that day. That did not occur!! On the 30th I received another sms stating they will deliver that day and they out on delivery. Again no delivery!! On the 6th of December yet another sms stating digital planet has received my order and should have delivery in 24hours.On the 8th I get a sms stating my order is canceled. I have called in since the 29th of November receiving no answers and not one call back. I placed a new order on the 11th of Decemeber and again no word or reply from fnb. I have called in everyday no one ever calls me back and just get told to phone their courier company (Digital Planet) and all they do is blame Fnb. I have been pushed from pillar to post and no one can assist me. Today I received two emails from Digital planet stating that Fnb has canceled yet again my orders with no reason. I feel this is just a **** from Fnb. Please people don't be fooled I have order a PS5 console from them and still I have no answers. My boys now won't be getting the perfect Christmas gift I had hoped I could get them all thanks to the poor service from Fnb. I won't be using their services again and hope many others will do the same.