JN
Joshua N
1 reviews | Active since Jul 2019
25 Mar 2020, 08:46
FNB ruined my business
If you are running a business, I would advice you to NOT use this bank. They always freeze accounts for no reason at all and their return service is very bad, they only get back to you when you feel like it. You cannot be helped at the branch and when you call the investigator Mothekgi never answers his phone, they do not care about the well being of the customer, they look out for themselves only. The quarantine is about to start and I have not run my business, my family is waiting for me to provide but it is very difficult because all funds are frozen and no one is there to help. I made a very bad choice joining FNB, don't make the same choice as me
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
25 Mar 2020, 13:36Good Day Mr Nyika,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply25 Mar 2020, 13:36
Official
Good Day Mr Nyika,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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