MB
Meagan B

1 reviews | Active since Sept 2017

24 Jun 2019, 11:23

FNB RUBISH Private Clients, DONT DO IT!!!!!!

TRY LOGGING A ********** TRANSACTION WITH FNB SO YOU CAN SEE WHAT JOKE YOU ARE GOING TO DEAL WITH, FIX YOUR ****!!!!

AM I NOT A PRIVATE CLIENTS MEMBER? So why do you think when we call inquiring about our money its an Opportunity for you to raise your noses and talk to us like we dont QUALIFY to earn the amount in our accounts?? Listen here your staff is RUDE period, tghose ladies sit there and talk to us like theyre doing us a favour?? Asking WHICH Acount are you referring to ?? Dont you have my information on your screen ?? Why not prompt me and say Mam are you referring to thi saccount or that account ?? Whats the attitude for ???? Then SMART CHAT is also a stupid function , the bankers are always OFFLINE !!! Get your act together FNB , this PRIVATE CLIENTS **** MUST BE REVIEWED ASAP, there are better banks out there we can leave, ask INVESTEC what is PRIVATE BANKING!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2019, 12:27
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

***