AA
Ashraff A

1 reviews | Active since Dec 2017

10 May 2018, 13:35

Fnb ROGUES

On numerous occasions I have been trying to get through to fnb and twice now that they have contact me they promised to refund me for debiting me twice I am still waiting and still broke. I had to sell my bicycle to get money to pay for my car insurance...this is not on FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2018, 14:05
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Loans and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)