1 reviews | Active since Oct 2016

26 Feb 2018, 15:24

Fnb rogues

Fnb is terrible trying to rectify the hard hold on my acc over a month and complained twice on this platform yet till this day the consultant that called me I can not get a hold of for a week this is unacceptable and ridiculous fnb sucks my number is ********** 212

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2018, 16:16
Official

Good day Tino Govender,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your previous complaints has been reviewed and it is noted that it was referred to FNB ***** Risk Management for investigation and resolution. I have escalated your comments and have requested that they provide urgent feedback.

I do apologise for the inconvenience and frustration caused.

Complaint reference number : ***NF.

Regards,

Hello Peter Complaints Team

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