FNB robs people via bank charges. Close My account permanently.

This is the 3rd time I’m telling you to stop debiting my account for the funeral cover. The first time I told you, one of your consultants cut the call on me. I want you, FNB, to stop this deit order, I have already paid you R1700 in bank charges because you refuse to stop it. I want you to also permanently close this bank account ASAP, I don’t see myself ever banking with your bank again. You rob people via bank charges. When I took the funeral policy you told me that if I don’t the debit for 2 month then you will automatically stop the policy. Instead you kept attempting to debit me and collected R1700. I don’t want to discuss anything with you, please close this account permanently and no, I will not pay you the -R227 because I’ve already paid you R1700 that I’ve never even used so.