FNB Robbing people on declined fees.

Item: FNB (First National Bank)
Rating: 1
Author: Manie G

I received a notification that my account was in excess, and then immediately went onto internet banking and transferred money to the account. a day later both transactions were declined and I have to pay R 120 declined fee. I have had it with exorbitant fees charged by FNB and will move my accounts to Capitec.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

05 Mar 2019, 11:22

Good Day,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.

A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.

Kind Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply05 Mar 2019, 11:22

Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.

A follow up complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.

Kind Regards,

Hello Peter Complaints Team

*** (option one)

Manie G's updateReviewer Update

07 Mar 2019, 18:13

Thank you for your assistance, I spoke to David - he was a terrific help

Manie G's update07 Mar 2019, 18:13

Reviewer Update

Thank you for your assistance, I spoke to David - he was a terrific help