SN
Samantha N

1 reviews | Active since Jul 2019

19 Jul 2019, 11:18

FNB Robbing Customers

FNB "how can we rob you" I have been noticing that there has been fees billed and taken out of my account when i called in to ask the lady just tells me it is something i bought online i told her i do not buy anything online and its happened now a few times. she did not answer me again and just put the phoned down. FNB customer service sucks.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2019, 12:07
Official
Good day Samantha Nortje, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF.

Regards, Hello Peter Complaints Team 

***