FNB ****** Me of R10,141 in March 2019

I've been an FNB customer for years now with very few to no complaints over the course of this relationship, that is until recently.

I had money from a client come in, around the beginning of March, and then two weeks later, the payment was reserved for whatever reason which left a huge hole in my finances; whatever, I thought. I should have contacted you guys immediately after that happened, but I made the stupid mistake of overlooking that transaction, and at that point, R5073 was missing from my bank balance.

I woke up to a notification on Saturday morning which read that R5073 was transferred from my account, which was labelled as a "bank adjustment". When I checked my balance, I was in negative figures. I want my money back, all R10,146 of it, I was planning on going to England this week, but because of this incident, my funds won't allow for my trip anytime soon, and thus I'm losing a lot of money, and also won't be able to pay for my internet bill. You guys really messed things up for me, this makes me feel like an absolute mug for telling all of my friends over the years to switch banks to you lot, only for this to happen to me. I feel sickened by this, and after we sort this out, I'm really considering closing my account with your institution and moving on to another bank.

A once proud FNB customer, Keitumetse Pebe