Fnb ****** me
I have 3 contract phones with fnb. They debited on the 1st of August to my surprise they debited again on the 15th of August 339+ 339+338 I want my money back or else I'm changing banks. I'm sick and tired of fnb connect. U keep taking my money when ur services are useless. I have a Samsung A5 whigh is less than a year the battery burst and fnb Said I should go and fix it myself. Samsung is charging me 1200 of which it must come out of my pocket . I want the money that u debited on the 15th of August or else it's gonna be war. Useless service your airtime doesn't even last. I regret banking with you.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have logged a formal complaint and it has been escalated to Smart Devices to contact you and rectify the matter, the reference number for the complaint is ***.
Kind Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
I have logged a formal complaint and it has been escalated to Smart Devices to contact you and rectify the matter, the reference number for the complaint is ***.
Kind Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Your comments has been escalated and the relevant department will be in contact with you.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
Your comments has been escalated and the relevant department will be in contact with you.
Regards,
Hello Peter Complaints Team
*** (option one)