1 reviews | Active since Oct 2018
FNB rips customers with bank charges and pushes the buck
........Fnb Does it again. I have been charged you for bank charges which is included in the bundle monthly fees. I have a Encore gold account which gives you free cash withdrawls of R5000 per month from a FNB atm or retail outlet and Deposits for R5000 done at an FNB atm. I have complained and my complaint hasn't been addressed. They just pushing the buck and contravening the pricing structure. Next its the ombudsman. How many other people are being **********
Good day Bubs Pillay,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Bubs Pillay,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)