MW
Mel W
1 reviews | Active since Mar 2014
25 Aug 2015, 12:48
FNB *********** small businesses
FNB is a great bank. but they like to surprise you with unnecessary fees. Today, i noticed that an \#EXCESS ITEM FEE 1 ITEMS ON 15/08/"of R145 was taken from my account for a R215 transaction (Which was an online transaction manually processed by RSA Web"
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FNB (First National Bank)'s replyOfficial
25 Aug 2015, 13:04Hello Worman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747121.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747121.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Aug 2015, 13:04
Official
Hello Worman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747121.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747121.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)