1 reviews | Active since Feb 2010
FNB RIPPING ME OFF
FNB PREMIER<br> FNB IS PATHETIC BANK THE CONSULTANT ARE PATHETIC AND THEY DON'T KNOW ANYTHING ABOUT CUSTOMER SERVICE, I HAVE SENT THE PREMIER BANKING COUNTLESS EMAILS EVEN RBJACOBS@FNB STILL TO DATE NO RESPONSE FROM FNB, ALL THEY DO IS SEND YOU AUTOMATED RESPONSES WITH REF NUMBER. THIS BANK IS PATHETIC,WHEN EVER I LISTEN TO THEIR RADIO ADS ABOUT HOW GOOD THEIR PREMIER BANKING IS THAT YOU AROUND THE CLOCK SERVICE, THAT IS ONE THING I HAVE NEVER EXPERIENCED, THEY JUST IGNORE ALL MY EMAILS AND COMPLAINTS, BECUASE I AM JUST ANOTHER STUPID UNEDUCATED BL@CKMAN MAKING THEM RICH AND I DONT KNOW ANYTHING ABOUT BANKING AND MY RIGHTS AS A CLIENT. I HAVE TO SAY THE PREMIER DEPARTMENT HAVE NO CUSTOMER SERVICE WHEN INVOLVES BL@CK PEOPLE, I JUST GET IGNORED. <br> <br> FNB HOUSING IS JUST AS BAD THEY HAVE JUST SEND ME A STATEMENT THAT IS NOT ON A FNB LETTER HEAD I THOUGHT THIS IS A LEGAL DOCUMENT BUT MINE WAS SENT TO ON JUST PAPER THE PAPER DID NOT EVEN HAVE A FNB LOGO THAT IS WHAT FNB THINKS OF ME. I REQUESTED FOR FNB HOUSING TO GIVE ME STATEMENT OF ALL THE EXTRA PAYMENT I HAVE MADE THUS FAR WHICH THEY HAVE FAILED TO DO SO, I REALLY HATE THIS BANK<br> I WILL BE CLOSING MY PREMIER ACCOUNT AND MOVING MY BOND
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 900100.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 900100.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
