AM
Ali M
1 reviews | Active since Nov 2018
19 Nov 2019, 18:40
FNB ripping clients and not transparent
Good day ,
Please assist, my name is Danial Mashao Rapapuputla, ID No *** 087, cell number ***. I was retrenched in 2016 and the company took 4 months to pay my benefits, and i was having credit card with fnb. They handed over my account to their collection dept. In november 2018 the balanve was R1500.00. From there they started to hide the balance. I have be paying R350.00 every months which today totals R4500. I went to to various branches no luck. Please assist
Regards DM Ramapuputla
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Nov 2019, 08:43Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply20 Nov 2019, 08:43
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
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