1 reviews | Active since Jul 2015
FNB *******/*****S YOUR MONEY DESGUISED AS BANK CHARGES THAT YOU NEVER AGREED ON, CHARGES R110 ON A R20 TRANSACTION.
There has been money missing from my account bit by bit since month of October, as a Premium Cheque account holder I called in to get some clarity whereby I spoke to a not so helpfully short tempered lady named Thulani.
There is a total of R3690 missing from my Premier Cheque account since October 2017 in so called bank charges that FNB claims I used my card when there was no funds in it. But question is, how could I have used my card with no funds in it and why did they allow me to use my card with no funds in it?? Absolutely nonsense what they are saying.
IN SHORT FNB IS *****ING FROM THEIR CLIENTSAND RIPPING THEM OFF. Their call centre agents have this 'we are untouchable" attitudes when you call in and complain
I want my money BACK and I am cancelling my account, savings and investment and all policies with FNB
I am relocating to an honest and transparent bank.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)