FNB *******

The private banking service is a complete sham. On an original Level 2 rating via e bucks one qualifies for 24 lounge visits for local travel. I had the misfortune of being debited the R250 after two lounge visits. Apparently the benifits have changed and limited to one visit. I was informed by FNB on an incorrect mail address, then informed my private banker has subsequently left attributed to their poor communication. I indicated that this is a systemic problem with FNB, the client cannot foot the bill for personnel incompetence. FNB are refusing to reverse these charges. Writing a letter to the Banking Obudsman. Folk, run like the wind,. Scrutinize your banking charges carefully it appears FNB are finding any method to ****** money from your accounts, then coming up with a spin story.