CJ
Conrad J
1 reviews | Active since Oct 2016
11 Oct 2019, 13:11
FNB riding you to the old town road
I as a fnb client was shocked today to find out that if you have a debit order that bounced due to insufficient funds you are only penalized R8.50 but if you dare to swipe your card at a toll gate you are billed for the toll gate but penalized a R125 on top of that due to the fact that there is no funds in your account. I would like FNB to explain this concept to me as this is ridiculous.
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FNB (First National Bank)'s replyOfficial
11 Oct 2019, 14:43Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply11 Oct 2019, 14:43
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***