FNB ridiculous registration process

Opened a new credit card for savings. Phoned the bank and was told I had to go to a branch to change the card tenant to primary. Get to the branch only to be told it needs to be done by phone. They activated the card and found it was the primary and just needed to be activated. I then create an online profile and need to validate that at the atm. Once done I can’t add my cellphone app because my phone is not validated. Call the call center and told to make a payment of over R300 to another bank account and wait 7 days for my phone to verify. Are u kidding !!!!!!!!!!!