FNB ridiculous #Excess Fee
<p>Openned an FNB business account 3 months ago and for the first time the account balance was at -R169. A deposit of R60 000 was made into the account and to my surprise i was charged R620 in "Excess Fees" in addition to the R169 i owed them.</p> <p>I want my money back and an explanatino as to how and why i was charged R620. That's almost tripple their monthly service fees.</p> <p>I want the moner reversed!</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)