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Namile M

1 reviews | Active since Jul 2019

03 Dec 2020, 14:37

FNB Richards Bay

I wonder do you ever put us as your clients first ...Havinh banked with FNB for 14 years last year went into business opened a bank account for my business all was well but due to COVID 19 my business took a dip ..for three months without income last week I got payment from a customer suddenly my account was held and frozen ..I was asked all sorts of uncomfortable questions..the service I still can’t believe the things I went through at FNB Richards bay . I don’t think FNB takes black business seriously because if it was a person of another race in my situation she was going to be helped in no time .honestly I think it’s high time I take my banking elsewhere you guys have been treating me like trash for years now I’m tired.

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Replies (1)
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Namile M's update03 Dec 2020, 20:59
Reviewer Update
I am tired of every time the same boring message from FNB ..I want actions taken ,as black people I think it’s time we pack and go to banks that will give us respect and service that we deserve.FNB doesn’t deserve my loyalty and money .First it was the banker who was rude over the phone now it’s *********** brunch staff who don’t know basic customer service