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cornell.coetzee cornell.coetzee

1 reviews | Active since Dec 2016

30 Jan 2019, 07:16

FNB Rewards, discounts and promotions

This review is specifically made in regards to FNB's rewards and promotions. The problem does not necessarily lie at FNB. But FNB needs to be made aware of this.

Wimpy I have tried getting their Wimpy "Meal on the go" where I always get excuses such as "Wifi is unavailable to process the promotion"

Burger King I have tried using coupons at Burger King and then they scan my code and then the cashier says "I have no discounts available" even if I can show them all the discounts on my card.

Uber Yesterday I decided to buy into the Uber promotion that is still showing in my FNB app for my first two rides I get R50 off, but when I add the promotion code into Uber it says "Promotion expired"

From my perspective this is all false advertising as none of these discounts or promotions work whatsoever.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2019, 09:05
Official
 Good Day Cornell Coetzee, 

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 

A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)