1 reviews | Active since Feb 2016

26 Apr 2018, 08:48

FNB Revolving Loan

Okay so basically i have a revolving loan with FNB... paid up 15% of the loan... but no funds are reflecting on the available balance.

i was told that it is because of a temp loan account being in arrears but account was settled a while ago.

maybe someone could assist here?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Apr 2018, 16:06
Official

Good day Prishen,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)