FNB Revolving Facility *****

I had an FNB revolving facility for almost 2 years, and decided to settle and close the account.

I called the FNB revolving Facility call centre to get a settlement letter, which I was told would take 7 working days, which never materialised.

I called multiple times following up and eventually was told that I should just pay the settlement amount as given to me telephonically, which I did, after confirming that I wanted the account closed once done. The account showed R0.00 owning.

On the first of the next month, R3900 was deducted from the “available balance”, when I called in wanting to know why, I was advised that it was interest on the debit amount. Absolute *****.

Eventually after threatening legal action, and proving I had instructed them to close once settled, the lady advised it was going to be sorted out and that it would be closed.

Lo and behold, another debit order this month. I’m now having to take legal action and lodge a complaint with the CPA because FNB Revolving Facility continues to *******ly take money off my account.

Rather get a loan from Discovery Bank, ABSA bank, Capitec, or even a loan shark, but stay away from FNB Revolving Facility.