HK
Helga K
1 reviews | Active since Nov 2016
10 Oct 2019, 09:47
FNB Revolving credit personal proection plan - NO service
The only way to get a response from FNB regarding the issue on my personal protection plan, is to log a review on Hellopeter. A Bongani from FNB Premier Solutions phoned me Tuesday and promised to phone me back but here we are, another 3 days later with no feedback or phone call. I have been trying to get help since 24 September.
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Replies (2)
FNB (First National Bank)'s replyOfficial
10 Oct 2019, 11:58Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Oct 2019, 11:58
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
HK
Helga K's updateReviewer Update
12 Oct 2019, 07:13Fnb debited my account again!!! A day after the debit order was reversed. Do you know what you are doing????
HK
Helga K's update12 Oct 2019, 07:13
Reviewer Update
Fnb debited my account again!!! A day after the debit order was reversed. Do you know what you are doing????