FNB reverses payments on several occasions without notification

<p>On several occasions now, I have made payments from my FNB account to another one of my own accounts with another bank.</p> <p> </p> <p>Then without warning or notification, FNB decides to reverse the transaction. I understand that this is a just a ***** prevention measure and that is fantastic! I do respect that, however shouldn't it be fair that FNB contacts the client before doing so?</p> <p> </p> <p>The first time, FNB claimed to have made an attempt to call me to verify the transcation, but if there is no missed call on my phone, what then...who says they have tried to contact me when there are no missed calls on my phone to prove this? How about a second attempt at communication, FNB? Or another means? Why can't they send a text message or send an email: "Hello. FNB is trying to contact you. Please call us back."?</p> <p> </p> <p>If, on the occasion when I have missed a call (after all people do have meetings and vist the restroom), why can't the same apply? We all call again when we can't reach a person the first time? Why can't FNB do the same? Or communicate via a second channel?</p> <p> </p> <p>Instead all I get is a reversed payment!</p> <p> </p> <p>Oh, yes... what about all the interest I have lost for those days when my money was in FNB no-man's land before FNB decided to reverse the transaction without communicating with me? I'd like my lost interest back please!</p>