NH
Nikki H
1 reviews | Active since Mar 2009
07 Jul 2015, 13:04
FNB reverses EFT payments - harmful to business!
Appalling. I paid a regular supplier by EFT based on their invoice - normal business procedure - on 29 June. Today I receive an sms from FNB stating they reversed the payment!<br> <br> WHAT gives the bank the right to do this?! And not even a call to say \Erm we are contemplating reversing the EFT payment you made to your supplier". Is the bank MAD?<br> <br> We have plenty of money in the account - no loans"
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FNB (First National Bank)'s replyOfficial
07 Jul 2015, 13:51Hello timeout,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Jul 2015, 13:51
Official
Hello timeout,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 718017.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)