FNB REVERSAL NOT FUNCTIONAL ANYMORE

My account has been debit and FNB apparently doesn't have the option to reverse anymore. I mean what nonsense is this? So we can't reverse our money ********ly taken or unauthorised. Worse part is that there was no such communication. After years, I'm done with FNB. I'm moving to another bank. WORSE BANK IN HISTORY! ONLY ASSIST WHITES!