1 reviews | Active since Jul 2011
FNB retracts home loan - Your move FNB
Our bond was approved within 5 days and FNB offered me the best rate. A week into our new house, FNB retracted the bond. Granted, during that period myself and my wife bought new cars (Please note that they are cheaper cars and mine was written off so I had to replace it), but we're in a better financial position for doing so.<br> <br> After a week of stress, the bond was reinstated after multiple queries (FYI to the person who rejected the settlement letters, Mini Finance is part of BMW Finance - it's common knowledge and states that on the document...). Upon signing the documents with the bond attorneys the second time around, I noticed that the interest rate has gone up - without ANY NOTIFICATION.<br> <br> This was queried and I made it clear that I will be moving ALL my business, as well as my wife's over to the other bank (FNB, for your records, it's Standard Bank) if the original rate is not reinstated out of principle.<br> <br> Head of Pricing Gauteng, you have lost FNB market share because I will inform the public of the practices in FNB, seeing as FNB refuses to reinstate my original rate and treat us like dirt.<br> <br> So here goes, FNB, I will be moving all my business and make it public - your move..
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 753375.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 753375.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
