FNB resorting to renweing contracts that are fully paid

FNB witout asking renewed celphone contracts after they were fully paid. Have tried to resolve it over the phone but it cost further airtime and TIME. The poor callcenter people are stuck having to field calls from irate customers like me but the **** that didnt stop the contract doesnt hear about it. Like all things we take our frsutration out on the wrong people. get your things together FNB.

They have developed an APP that is there to keep clients at arms length to frustrate us to the point of just giving up. Email adresses like info@fnb isnt working.