RM
Refiloe M
1 reviews | Active since May 2019
17 Apr 2022, 08:52
FNB Reserved Funds
First National Bank and their reserved funds... I made a payment to Vodacom on 22 March 2022 for the amount of R3438 on my debit card and the funds were reserved on my account.
Today (17 Apr), I wake up to a notification that the amount was debited yesterday 16 Apr and that my account is now overdrawn. Howso if the funds were reserved and I had no access to those funds seeing as they were reserved?? ***
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Refiloe M's updateReviewer Update
17 Apr 2022, 10:20The response I received from the banker:
2022/03/30 21:38:05
Funds no longer on hold(AUTH EXPIRED) for purchase of 3438.32 swiped @ TECHNICAL dated 22 Mar 2022. Merchant may have settled with a different amount
or never banked this transaction. The Available Balance on the account has been increased with this amount, but no physical entry will be reflected on the customer's statement.
However, there was no change in my available balance on 30/3/22? How exactly does this work FNB?
2022/03/30 21:38:05
Funds no longer on hold(AUTH EXPIRED) for purchase of 3438.32 swiped @ TECHNICAL dated 22 Mar 2022. Merchant may have settled with a different amount
or never banked this transaction. The Available Balance on the account has been increased with this amount, but no physical entry will be reflected on the customer's statement.
However, there was no change in my available balance on 30/3/22? How exactly does this work FNB?
RM
Refiloe M's update17 Apr 2022, 10:20
Reviewer Update
The response I received from the banker:
2022/03/30 21:38:05
Funds no longer on hold(AUTH EXPIRED) for purchase of 3438.32 swiped @ TECHNICAL dated 22 Mar 2022. Merchant may have settled with a different amount
or never banked this transaction. The Available Balance on the account has been increased with this amount, but no physical entry will be reflected on the customer's statement.
However, there was no change in my available balance on 30/3/22? How exactly does this work FNB?
2022/03/30 21:38:05
Funds no longer on hold(AUTH EXPIRED) for purchase of 3438.32 swiped @ TECHNICAL dated 22 Mar 2022. Merchant may have settled with a different amount
or never banked this transaction. The Available Balance on the account has been increased with this amount, but no physical entry will be reflected on the customer's statement.
However, there was no change in my available balance on 30/3/22? How exactly does this work FNB?