FNB ***** REPORT FLOP

On 26 March of 2024 during the morning I was busy working.

At one point, after cleaning my hands, I took out my phone and immediately notices transactions from my FNB which were unauthorized.

One transaction for R1140,23 Another transaction for R28.74

Both transactions made on my FNB Premier Credit Virtual card to Facebook Dublin. I immediately cancelled both my physical and virtual card to prevent any further *****ulent transactions.

How did somebody use my FNB Virtual card with a constantly changing security pin and no verification on my device to perform 2 transactions on my account?

After cancelling both my cards, I was then unable to use my premier banking suite to dispute the transactions.

I proceeded to make a ***** case #***

I was reassured that the case would be taken care of, a member of the ***** department would contact me and my issue would be resolved.

Till today I have not been contacted once in any form to resolve my issue and the money is still gone.