1 reviews | Active since Apr 2018
FNB removes monthly account fee rebate!! EBUCKS benefits also reduced!!
The FNB and ebucks benefits have gradually decreased over a period of time. Firstly, there is no longer a rebate on monthly fees if you maintain a minimum balance! But you have to still maintain this minimum balance to qualify for ebucks! This is cheating customers! It is now costing customers up to R499 per month!!(depending on your account). STOP advertising "how can we help you" and claiming that you are making it easier to earn ebucks! This is false advertising! Secondly, the following ebucks benefits have reduced: a) You no longer get up to 2.5% back in credit card swipes. b) The above has been replaced by "smart spend". You ONLY benefit if you spend R10000 or more on your credit card! This is making it MORE DIFFICULT to earn ebucks! Even when you spend R10000, you only get maximum1.5% back - a 40% REDUCTION in benefits!! (This is level 5, and other levels benefits are lower). c) Getting to level 5 has become MORE difficult each year. Check it out for yourself and see! d) There are several other reductions in benefits - check it out yourself.
"HOW CAN WE HELP YOU" ?? - STOP reducing benefits! STOP increasing charges!! Customers are now paying up to R499 extra per month banking fees because you removed previous benefits! You ARE NOT helping us!!!!
