FNB remains a disappointment.

Hayi noh, I’m not having any joy with this bank, after 20 years. Quality and service is just the pits. I come to the bank at Centurion Mall to be assisted with a business account that, because I opened it at Centurion Lifestyle I need to be assisted at the branch by a business manager who is in meetings otherwise I need to use the app and turnaround time is 5 business days. I previously got an iPad at FNB on the same day. This is just to get an iphone for my business. I have the entire value of the phone in the account but would like to get it via credit. It’s going to take as long as travelling abroad and back. This follows their atm swallowing my deposit and getting it back after 5 days. No close this bank. Processes are nonsense and this is time wasting on another level. No urgency whatsoever. No fault of Monica’s who tried to reluctantly help by calling. I need to wait for Aluwani to read her emails after her meeting. No one else can assist in Satafrika. Yuck!