DS
David S

1 reviews | Active since Mar 2009

02 Feb 2021, 10:29

FNB refusing to stop Telkom and reverse debit order

Every few months, Telkom simply debits my business account, despite 3 years having passed since I cancelled my contract. I have pleaded with FNB to stop Telkom from debiting me, but they keep allowing it.

I was billed again on 16 Jan and logged a dispute with FNB and nothing has happened since then. Now, imagine if telkom bills a million people R2000 every month. Talk about cashflow.

Can someone please stop this BS.

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Replies (4)
DS
David S's update03 Feb 2021, 10:25
Reviewer Update
FNB are refusing to listen and pay attention. This is not a debit order or a contract. This is simply Telkom grabbing money from my account every 3 to 4 months. I have sent FNB proof that the contract was terminated 3 years ago, along with an email from Telkom stating the account was closed and paid in full. FNB simply shrug their shoulders
DS
David S's update04 Feb 2021, 16:56
Reviewer Update
Another day has passed and still no response.
DS
David S's update05 Feb 2021, 10:22
Reviewer Update
and still no response. I have now asked my attorneys to assist. Such a joke of a bank
DS
David S's update10 Feb 2021, 09:45
Reviewer Update
a week has passed and no response or assistance from FNB