FNB REFUSING TO PAY BACK MY PAYPAL FUNDS

Hello

On the 6th of May 2022 I did a PayPal withdrawal but due to bad networking I was unable to finish the process. Same day there was a transaction from my PayPal to FNB had to report as ****** funds to PayPal, which they did help and retrieve what was deducted from my account.

So on the 2nd on November 2022 I tried to withdraw again using FNB online banking, but was getting a message that my PayPal account has been blocked. I then contacted the FNB PAYPAL DEPARTMENT who they explained that due to the transaction that I did on the 6th of May 2022 where I reported them to PayPal they had to block my account. So on the 3rd of November 2022 a consultant contacted me and explained that if I ant my account to be removed from blocking I will have to allow the bank to deduct $125 from my PayPal which is what I tried to withdraw back in May 2022. They said they will take a certain percentage which is around 1,25% and send me the rest, I did approve the payment request from FNB and funds were send to them via PayPal, but it has been over 7 days funds are not credited to my FNB account.

Tried to contact the FNB TEAM on the 15 of November who did not help me but said they will investigate because the transaction I have mentioned above they cannot see it on their behalf.

I need help to resolve this issue cause it is affecting me.